Terms of Service — Oceancitylove
Welcome to oceancitylove.com. These Terms of Service (“Terms”) are a legally binding agreement between you (“you,” “your,” or “customer”) and Oceancitylove (“we,” “our,” or “us”). By visiting our website, creating an account, or making a purchase, you agree to these Terms. Please read them carefully.
- Eligibility and Website Use
You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website. You agree to use the website for lawful purposes only and in a way that does not violate applicable laws, infringe on the rights of others, or harm the website’s functionality. Prohibited activities include attempting to gain unauthorized access to our systems, distributing malware, committing fraudulent transactions, or interfering with site operations.
- Account Responsibilities
If you register for an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@oceancitylove.com if you suspect unauthorized access to your account.
- Orders, Pricing, and Payments
All orders are subject to acceptance and product availability. Prices may change without prior notice but will not affect confirmed orders. We reserve the right to cancel any order suspected of fraud or pricing errors. Payments are processed securely through trusted third-party providers. We do not store full credit card numbers on our servers.
- Shipping and Delivery
Orders are typically processed within 1 business day after payment verification. Most orders are delivered within 2–4 business days via our shipping partners. Currently, we ship only within the contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, APO/FPO addresses, or international destinations. Once a package is marked as delivered by the carrier, the risk of loss transfers to you.
- Lost or Damaged Packages
If your package is lost in transit, contact us within 7 business days of the expected delivery date so we can file a claim with the carrier. If your order arrives damaged, email us photos within 72 hours of delivery to request a replacement or refund. We are not responsible for losses caused by incorrect shipping addresses provided by the customer.
- Returns and Exchanges
You may return eligible items within 30 days of receiving your order. Items must be unworn, unwashed, with original tags and packaging, and include proof of purchase. Customers are responsible for return shipping costs unless the product is defective or we shipped the wrong item. Approved refunds are processed to the original payment method within 14 business days, though your bank may take 3–5 additional business days to post the credit. Exchanges are offered only for defective products, incorrect items shipped, or manufacturer sizing errors. For a different size or style, please place a new order.
- Intellectual Property
All content on this site, including text, graphics, logos, images, and product designs, is owned by Oceancitylove or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
- Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We make no warranties that the website will be uninterrupted, error-free, or free from harmful components.
- Limitation of Liability
To the fullest extent permitted by law, Oceancitylove will not be liable for indirect, incidental, or consequential damages, or losses caused by carrier delays, force majeure events, or circumstances outside our reasonable control. Our maximum liability will not exceed the total amount you paid for the order in question.
- Indemnification
You agree to indemnify and hold harmless Oceancitylove, its employees, and partners from any claims, damages, or expenses arising from your misuse of the website, violation of these Terms, or infringement of third-party rights.
- Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and the state of [Insert State]. Any dispute will be resolved in the courts located within [Insert State], except where prohibited by law.
- Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the website indicates your acceptance of the revised Terms.
- Contact Us
For questions about these Terms, please email us at support@oceancitylove.com. We will be happy to assist you.
Company: [sc=llc]
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Website: oceancitylove.com