Refund Policy

Refund Policy — Oceancitylove

Fast and hassle-free refunds for your peace of mind.

Key Details

• Refund timing: Approved refunds are issued within 14 business days to your original payment method. Please allow 3–5 additional days for your bank to process the credit.
• Approval process: Once your returned item is inspected, we will notify you of your refund status via email.

Exchanges

We only exchange items if they arrive defective, damaged, or incorrect. For size or style changes, please return the item and place a new order.

FAQs

• When will I get confirmation?
  Most returns are confirmed within 72 hours of receipt.
• What if I don’t see my refund?
  If you haven’t received your refund within 14 business days, check with your bank or card issuer. If still unresolved, contact support@oceancitylove.com.

Contact Us

For assistance with refunds, reach out to support@oceancitylove.com. Our support team at [sc=llc] is here to help.