Privacy Policy — Oceancitylove
Your privacy matters to us. At Oceancitylove, we are dedicated to safeguarding the personal information you share with us when using our website, services, or engaging in any interaction with our brand. This Privacy Policy explains how we collect, use, protect, and manage your data.
- Information We Gather
We may collect your identity and contact details such as your name, email address, delivery address, payment information, and phone number, typically when you make a purchase or create an account. We also collect purchase and preference history, including items you have ordered, your product interests, and transaction details. Additionally, we may gather technical and usage data such as IP address, browser type, referring websites, and navigation behavior, often using cookies or similar technologies.
- How Your Information Is Utilized
We use your information to process and ship your purchases, communicate with you about your orders or questions, improve our website’s functionality and your experience, send updates, promotions, and newsletters if you opt-in, and protect against fraud to ensure secure transactions. We do not sell your personal information to third parties.
- Sharing with Third Parties
To operate efficiently, your data may be shared with trusted service providers, including payment processors, shipping partners, marketing platforms if subscribed, and analytics providers. These partners are required to use your information only to perform services on our behalf and handle it securely.
- Cookies and Tracking Tools
Cookies help personalize your experience and track website usage. You can manage your cookie preferences via your browser settings. Disabling cookies may impact certain features of the site.
- User-Generated Content
If you leave product reviews, comments, or other content, your submission may be public and indexed by search engines. We cannot control how others use or interpret this information. Please avoid sharing sensitive personal data publicly. We are not responsible for any loss, misuse, or exposure of information you choose to make public.
- Third-Party Links
Our website may contain links to external sites that are not operated or controlled by Oceancitylove. We encourage you to review the privacy policies of any third-party services you interact with. We are not liable for the data practices, security, or content found on those platforms.
- Children’s Privacy
Our services are intended for individuals aged 13 and above. We do not knowingly collect data from children. If you believe a child has submitted personal data to us, please contact us to have it removed. We do not knowingly sell or share data of individuals under the age of 16 as defined under applicable laws.
- Data Security
We implement appropriate technical and organizational measures to safeguard your information. However, no digital transmission or storage method is 100% secure. We recommend avoiding the use of unsecured communication channels such as public Wi-Fi when submitting sensitive data.
- Data Retention
Your information is retained only as long as necessary for fulfilling orders and providing services, maintaining your account if created, meeting legal or regulatory requirements, and resolving disputes or enforcing our terms. We periodically review our data retention practices to ensure we are not holding information longer than required.
- Your Rights and Choices
Depending on your location, you may have the right to access the personal information we hold about you, request correction or deletion of your data, withdraw consent to receive marketing emails, and object to certain data processing activities.
- Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our practices. Any revisions will be posted on this page with an updated effective date.
For any questions about this Privacy Policy, please email us at support@oceancitylove.com. Our team at [sc=llc] is happy to assist you with any concerns regarding your data, your rights, or our practices.